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Instructional Systems Design (ISD) Process

Accelerated Learning
(AL) Process

Computer-Based Training (CBT) Development Process

Technical Writing
Process

Online Documentation
Process

Online Help Development
Process

Web Development
Process

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Online Help Development Evaluation

Evaluation Steps

  • Merge help file with application, if applicable
  • Merge help file with Intranet, if applicable
  • Conduct a final compile
  • Conduct pilot test
  • Conduct usability studies
  • Perform revisions and maintenance
  • Package entire help file
  • Release help file to field

Evaluation Deliverables

  • Completed help file
  • Production copies
  • Online evaluations

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